Refund & Cancellation Policy
Last updated: September 2026
14-day money-back guarantee
If AD Media Hub is not right for you, request a full refund within 14 days of your payment date and we will refund that payment. This applies to your first payment and to each renewal payment, and you do not need to give a reason.
Free trial
New members start a 7-day free trial. A valid payment card is required to start the trial, and you pay $0 today. Unless you cancel before the trial ends, your membership renews automatically and your card is charged $5.99/month (plus applicable tax) on the day the trial ends and every month after, until you cancel. The exact charge date is shown before you confirm. To avoid being charged, cancel any time before the trial ends in Account > Billing using the “Cancel Free Trial” button — no need to contact us. Trial codes may extend the free trial (for example to 30 days); the same terms apply at the end of the extended trial. Members who started a free trial before this change keep their original trial end date and are never charged unless they choose to subscribe. If you are charged and did not mean to continue, our 14-day refund guarantee still applies.
How to request a refund
- Email us at admediahub26@gmail.com with the email address you used at checkout; or
- Email us at admediahub26@gmail.com with your order email and we will arrange it for you.
Refunds are returned to the original payment method. Your bank or card issuer typically takes 3–10 business days to post the credit.
How to cancel
You can cancel at any time from Manage subscription inside the app, or from the About & Info tab. Cancellation stops future renewals; you keep full access until the end of the period you have already paid for (or until the end of your free trial). No cancellation fee applies.
Who you are buying from
AD Media Hub ("we", "us", or "our") is the seller and merchant of record for all memberships. Card payments are processed securely by Stripe, our payment processor. AD Media Hub is responsible for billing, refunds and customer support.
Card payments are processed by Stripe on our behalf. Refund decisions under this policy are made by AD Media Hub. Your statutory consumer rights are unaffected.