Refund & Cancellation Policy

14-day money-back guarantee

If AD Media Hub is not right for you, request a full refund within 14 days of your payment date and we will refund that payment. This applies to your first payment and to each renewal payment, and you do not need to give a reason.

Free trial

New members receive a 7-day free trial with no credit card required. You will not be charged automatically when your trial ends. To continue accessing the catalog after your 7 days, you can choose to start a paid monthly subscription for $5.99/month.

How to request a refund

1. Email us at admediahub26@gmail.com with the email address you used at checkout; or
2. Email us at admediahub26@gmail.com with your order email and we will arrange it for you.

Refunds are returned to the original payment method. Your bank or card issuer typically takes 3–10 business days to post the credit.

How to cancel

You can cancel at any time from Manage subscription inside the app, or from the About & Info tab. Cancellation stops future renewals; you keep full access until the end of the period you have already paid for (or until the end of your free trial). No cancellation fee applies.

Who you are buying from

AD Media Hub ("we", "us", or "our") is the seller and merchant of record for all memberships. Card payments are processed securely by Stripe, our payment processor. AD Media Hub is responsible for billing, refunds and customer support.

Card payments are processed by Stripe on our behalf. Refund decisions under this policy are made by AD Media Hub. Your statutory consumer rights are unaffected.